Terms and conditions - The House of Dough
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terms & conditions

cancellation policy

Should you wish to cancel your order please call or message us 24 hours prior to collection to receive a full refund. Any cancellations made later than this will not be refunded.

customer complaints

If for any reason you are not satisfied with your purchase, please do not hesitate to get in touch directly and we will be more than happy to try and resolve any issues. Negative reviews can be very detrimental to small independent businesses like ours. We are a couple trying to make an honest living so please take this in to consideration before leaving a negative review that could affect our only source of income!